Housekeeper- Aboriginal Patients’ Lodge

Job Posting ID: E-HK260514-02

Job Title: Housekeeper

Employment Type: Casual, Permanent

Location: 1254 East 8th Ave, Vancouver.

This role is to be performed onsite. Remote or hybrid work arrangements are not available for this position.

Schedule: Casual/On Call shifts; 9am to 5pm, Monday to Friday

Work Hour: Casual; 8 hours shifts with a 1 hour unpaid meal break.

Pay: $31.56 per hour plus a percentage in lieu of Statutory and Lu’ma Paid holidays, Vacation, Benefits and Optional RRSP as per the COPE 378 Collective Agreement.

Union: This position requires union membership.

Posting Date: 2026-05-14

Closing Date: Posting will remain open until the successful candidate is selected.

About Lu’ma

Lu’ma is a Coast Salish word for “new beginnings.” Lu’ma offers a wide range of programs, services and other initiatives aimed at alleviating poverty, improving the overall health of the urban Indigenous community and responding to the evolving needs of Indigenous peoples.

Job Summary

Under the direct supervision of the Lodge Coordinator or designate, the Housekeeper will be responsible for the general housekeeping duties of short-term rental units for medical patients and families staying at the Aboriginal Patients' Lodge. This position requires a string commitment to cleanliness for the patients who stay in our suites.

Responsibilities

• Establish and maintain positive relationships with our guests: patients and family members while maintaining respectful open communication;

• Familiarize new patients and their family members and/or guests with the various program facilities including the physical environments and guidelines for living communally and work to facilitate positive relationships between patients and guests;

• Work as a member of the Lodge Housekeeping team to ensure standards of cleanliness;

• Conduct housekeeping duties including, but not limited to removal of refuse, recycling, dusting and cleaning furnishings and fixtures, disinfecting common touch points, cleaning and disinfecting kitchens and bathrooms, cleaning windows and window sills, baseboards, vacuuming and mopping of floors, wiping down walls, making beds, replenishing supplies in guest suites, and maintaining the cleanliness of the Amenity Room furnishings and kitchen;

• Complete regular cleaning of suites as outlined in the Routine Room Clean Checklist;

• Complete a turn-over of suites when there is a scheduled check-out as per the Check-Out Checklist;

• Respond to Guest needs and requests to provide a great hospitality experience;

• Familiarize guests with features of the Lodge, their Suite and appliances on occasion;

• Maintain cleaning supplies and equipment and ensure proper storage, use and disposal of hazardous materials, in compliance with WHMIS and OHS requirements;

• Maintain respectful, positive communication and healthy working relationships with co-workers and guests;

• Report any maintenance or other building issues or safety concerns to the Lodge Coordinator, or designate;

• Provide First Aid and CPR measures when an injury or health emergency occurs with a patient, guest or staff;

• Deescalate conflicts or crises when they arise;

• Permit entry to only those people approved to have access to enter the building;

• Respond to building emergencies.

• Other related duties.

Qualifications

• A certificate in a related subject and/or relevant skill-based training;

• Minimum one year experience working as a Housekeeper, preferably supporting the Indigenous community;

• Occupational First Aid Level 1 (or equivalent), WHMIS and Naloxone certificates are required;

• Physically able to complete housekeeping duties including lifting and carrying up to 30 lbs, walking up and down stairs, bending down and reaching up during the entirety of the 7 hour shift;

• Knowledge of Indigenous Cultural Safety practices and trauma informed communication;

• Demonstrated ability to be thorough and organized and carry out work with independently as needed;

• Ability to work effectively with co-workers and guests, demonstrating excellent interpersonal skills, including being non-judgmental in trying situations;

• Ability to work on your feet and manage stress if it is arises.

This position is open to all applicants. All positions are subject to a Vulnerable Sector Criminal Record clearance.

Application Process

You must follow the instructions to submit your application with the exact subject line. A complete application will consist of your up-to-date resume and letter of interest. Incomplete applications may not be considered.

1. Please submit your resume and a letter of interest to: jobs@LNHS.ca

2. Subject line: E-HK260514-02 (must be exactly the same).

3. Application deadline: Posting will remain open until the successful candidate is selected.

Please note that only qualified candidates will be shortlisted for interviews