Housekeeper Casual/On Call

Lu’ma Native BCH Housing Society is seeking to fill the position of Housekeeper on a Casual On/Call basis at our newly remodelled Aboriginal Patients Lodge, located in Vancouver. Casual/On Call shifts are scheduled to best support operations and during high turnover of suites for our guests. With the position being Casual/On Call and there is no guarantee of the number of shifts the Casual/On Call Housekeeper will be called for.  

Position Summary:

Under the direct supervision of the Lodge Coordinator or designate, the Housekeeper will be responsible for the general housekeeping duties of short-term rental units for medical patients and families staying at the Aboriginal Patients' Lodge. This position requires a strong commitment to cleanliness for the patients who stay in our suites.

Key Responsibilities:

• Establish and maintain a positive relationship with patients and their family members and/or guests while maintaining respectful open communication;

• Familiarize new patients and their family members and/or guests with the various program facilities including the physical environments and guidelines for living communally and work to facilitate positive relationships between patients and guests;

• Conduct housekeeping duties including, but not limited to removal of refuse, recycling, dusting and polishing furnishings and fixtures, disinfecting common touch points, maintaining the cleanliness of common areas and washrooms, cleaning windows and window sills, cleaning of baseboards, vacuuming carpets, sweeping and mopping of floors, wiping down walls;

• Work in cooperation with the Housekeeping team to ensure cleanliness of suites and the common areas of the building;

• Complete regular cleaning of suites as outlined in the Routine Room Clean Checklist;

• Complete a turn over of suites when there is a scheduled check-out as per the Check-Out Checklist;

• Maintain cleaning supplies and equipment and ensure proper storage, use and disposal of hazardous materials, in compliance with WHMIS and OHS requirements;

• Manage the cleaning supply inventory list and notify the Lodge Coordinator in advance of when supplies will need to be replenished;

• Maintain an up-to-date Safety Data Sheet Manual (SDS);

• Provide First Aid and CPR measures when an injury or health emergency occurs with a patient, guest or staff;

• Deescalate conflicts or crises when they arise;

• Permit entry to only those people approved to have access to enter the building;

• Report any maintenance or other building issues or safety concerns to the Lodge Coordinator, or designate;

• Respond to building emergencies.

Qualifications/Skills & Abilities:

• A certificate in a related subject and/or relevant skill-based training;

• Minimum one year experience working as a Housekeeper, preferably supporting the Indigenous community;

• Physically able to complete housekeeping duties including lifting and carrying up to 30lbs, walking up and down stairs, bending down and reaching up during the entirety of the 7 hour shift;

• Demonstrated ability to be thorough and organized and carry out work with independence;

• Must be open to working with people who are struggling with their physical health and or substance use and/or mental & spiritual wellness;

• Ability to work effectively with program staff, community partners and patients, including being non-judgmental in trying situations and demonstrating excellent interpersonal skills;

Qualifications/Skills & Abilities continued:

• Knowledge of Indigenous Cultural Safety practices;

• Ability to work under pressure and manage stresses and crises is required;

• Valid Occupational First Aid Level 1(or equivalent), WHMIS and Naloxone certificates are required;

• All positions are subject to a Vulnerable Sector Criminal Record review.

Hours and Remuneration:

• Permanent Casual/On Call position, 8 hours per day with a 1-hour unpaid meal break; 9:00 am until 5:00 pm.

• Wage $28.61 per hour plus 18% in lieu of Statutory and Lu’ma Paid holidays, Vacation, Benefits, and RRSP. Sick leave is awarded on a pro rata basis. Wage inclusive of in lieu amount is $33.76 per hour.

APPLICATION PROCESS:

You must follow the application instructions to submit your application with the exact subject line. Complete applications will consist of your resume, letter of interest, and copies of all credentials, certificates and licenses required for the position. Incomplete applications will not be considered.

1.     Please submit your complete application to: jobs@LNHS.ca  

2.    Subject line: APL-Casual/On Call Housekeeper (must be exactly the same).

3.     Application Deadline: Positng will remain open until the ideal candidate is found.